Glass Island - A Design Philosophy based on Hygiene 

 

 

Glass Island luxury boutique accommodation, was born in June 2018 after several years and thousands of hours of 'research and development' in the hospitality sector. The design from inception to opening was led by a tripartite philosophy developed from the results of that research. The philosophy's components were:

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• Hygiene

• Luxury

• Customer Service

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Our research found that the number one consideration for guests was Hygiene. It's further backed up by  P&G Professional, who's own independent analysis shows 78% of hotel guests believe cleanliness is the most important factor affecting their choice of where to stay. 

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Further Enhancements 

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Guests continue to highlight outstanding levels of hygiene and cleanliness. Reviews on partner sites are pretty emphatic for Glass Island:

 

Booking.com 10/10

Google 5 Star

Expedia 5/5

Tripadvisor 5 Star

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We continue to strive for excellence and refuse to compromise. We have introduced the following additional measures:

 

New processes for cleaning and hygiene

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Our team members are being trained in enhanced cleaning routines. We are also following COVID-19 guidelines provided by local health authorities. A direct line of communication has been established with local government to continue to enhance and improve our offering to our guests in line with government advice. 

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Enhanced cleaning

• High-touch areas, such as bathrooms, door handles and remote controls, are disinfected and cleaned with a higher frequency

• Hand alcohol stations and disposable gloves are available in lobbies and on request

• All tables, menus and chairs in our breakfast room are cleaned at a much higher frequency, and after each sitting.

• Loose items such as pens, note pads and information material are removed from rooms and meeting rooms

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Physical distancing

• We have limited the numbers of seats in our restaurant and public areas

• You will find signs reminding our guests and team members to keep a distance

• Hand sanitisers will be placed at the entrance/exits

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Revised food & beverage offerings

• Breakfast will continue to be prepared and served under our own exacting standards. The way breakfast is served will change slightly to enhance safeguards. 

• Guidance will continue to be sought and updated as our professional partners and local government advise.

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